Privacy policy

Last updated: May 14, 2026

Omni Vanguard is responsible for this store and website, including all related information, content, features, tools, products, and services, with the purpose of providing you, the customer, with a personalized shopping experience (the “Services”). Omni Vanguard is powered by Shopify technology, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, as well as when you communicate with us in any other way.

In the event of any conflict between our Terms of Service and this Privacy Policy, the provisions of this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can be associated with you or another individual. Personal information does not include data collected anonymously or information that has been de-identified in such a way that it cannot identify or be associated with you.

We may collect or process the following categories of personal information, including inferences derived from such information, depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card numbers, debit card numbers, financial account information, payment card details, bank account information, transaction details, payment methods, payment confirmations, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Communications with us, including information you provide when communicating with us, such as when contacting customer support.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about your interactions with the Services, such as how and when you access or browse them.

Sources of Personal Information

We may collect personal information through the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
  • Automatically through the Services, including through your device when you use our products or services or visit our websites, and through cookies or similar technologies.
  • From our service providers, including when we engage them to support certain technologies and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services.
    We use your personal information to provide the Services to you, including fulfilling our contractual obligations, processing your payments and orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
  • Marketing and advertising.
    We use your personal information for marketing and promotional purposes, including sending promotional, advertising, and marketing communications via email, text message, or mail, as well as displaying online advertisements for products or services on our Services and on other websites, including based on items you have previously purchased, added to your cart, or other activities carried out through the Services.
  • Security and fraud prevention.
    We use your personal information to authenticate your account, ensure a secure shopping and payment experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activities, protect public safety, and maintain the security of our Services. If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. For your protection, avoid sharing your username, password, or any access information with others.
  • Communicating with you.
    We use your personal information to provide customer support, respond to your requests, deliver efficient services, and maintain our business relationship with you.
  • Legal reasons.
    We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil litigation, potential or actual legal proceedings, or other legal disputes, as well as to enforce or investigate potential violations of our terms or policies.

How We Share Your Personal Information

Under certain circumstances, we may share your personal information with third parties for legitimate purposes, as described in this Privacy Policy. These circumstances may include:

  • With Shopify, manufacturers, and other partners that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping services.
  • With business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices and policies. Depending on your location, you may have the right to request that we do not share your information for personalized advertising and marketing purposes based on your online activity across different websites and merchants.
  • When you authorize, request, or consent to the sharing of certain information with third parties, for example, for product shipping purposes or when using social media widgets or login integrations.
  • With our affiliates or other companies within the same corporate group.
  • In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, for the purpose of providing and improving the Services for you.

In addition, to help protect, grow, and improve our business, we use certain advanced Shopify features that incorporate data and information derived from your interactions with our store, other merchants, and Shopify itself. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify.

In such cases, Shopify is responsible for processing this personal information, including responding to your requests related to the exercise of your rights regarding the use of this information for these purposes.

To learn more about how Shopify uses your personal information and the rights you may have, please refer to Shopify’s Consumer Privacy Policy.

Depending on your location, you may exercise certain rights regarding your personal information here: Shopify Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you access links to websites that are not affiliated with or controlled by us, we recommend that you review the privacy and security policies, as well as the terms and conditions, of those third parties.

We do not guarantee and are not responsible for the privacy or security practices of such websites, including the accuracy, completeness, or reliability of the information they provide.

Information you share in public or semi-public environments, such as third-party social media platforms, may also be viewed by other users of the Services and/or those platforms, without any limitation on its use by us or by third parties.

The inclusion of such links within the Services does not, by itself, constitute any endorsement of the content of those platforms or of their owners and operators, unless expressly stated within the Services.

Children’s Information

The Services are not intended for use by children, and we do not knowingly collect any personal information from minors, as defined under the applicable laws in your jurisdiction.

If you are a parent or legal guardian of a child who has shared personal information with us, you may contact us through the channels indicated below to request the deletion of such information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Although we implement appropriate security measures to protect your personal information, no system is completely secure or failproof. Therefore, we cannot guarantee “absolute security.” In addition, data transmitted to us may not be protected during transmission. For this reason, we recommend that you avoid sending sensitive or confidential information through unsecured channels.

The period for which we retain your personal information may vary depending on several factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, Shopify may deny your request as permitted by law.

  • Right of access/knowledge.
    You may have the right to request access to the personal information we hold about you.
  • Right to deletion.
    You may have the right to request that we delete the personal information we hold about you.
  • Right to correction.
    You may have the right to request the correction of inaccurate personal information we maintain about you.
  • Right to portability.
    You may have the right to receive a copy of your personal information and request that it be transferred to a third party, under certain circumstances and subject to certain exceptions.
  • Managing communication preferences.
    We may send you promotional emails, and you may opt out at any time by using the unsubscribe option included in those emails. Even if you opt out of promotional communications, we may still send you non-promotional messages, such as notifications related to your account or orders.

You may exercise any of these rights directly through the Services, where available, or by contacting us using the information provided below.

To learn more about how Shopify uses your personal information and the rights you may have, including those related to data processing carried out by Shopify, please visit Shopify Privacy Policy.

We will not discriminate against you for exercising any of these rights. You may need to verify your identity before we process your requests, as permitted or required under applicable law.

As permitted by applicable laws, you may appoint an authorized representative to make requests on your behalf to exercise your rights. Before accepting such requests from a representative, we will require proof of authorization to act on your behalf. We may also require you to verify your identity directly with us.

We will respond to your request within the timeframe required by applicable law.

Complaints

If you have any complaints regarding how we process your personal information, please contact us using the information provided below.

Depending on your location, you may have the right to appeal our decision by contacting us again through the same channels, or to file a complaint directly with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the competent authority in the United Kingdom, as applicable, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, whether to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will post the revised version of this Privacy Policy on this website, update the “Last updated” date, and provide notice as required under applicable law.

Contact

If you have any questions regarding our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by phone or by email at support@omnivanguard.eu.